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  Home »  Customer Service »  Refunds & Exchange
 
Refunds & Exchange
Need to return something? Not a problem. Send back any item you don't love within 14 days of receipt. We will issue a refund of your purchase price, excluding your original shipping and handling charges.

All returns must be in original condition with its original packaging and all accessories intact. Please take a moment to look over the specific instructions below regarding our refund policy. If you have any questions please contact customer service prior to placing your order with OnlineHalloweenStore.com.

OnlineHalloweenStore.com reserves the right to deny any return that does not meet our return policy.
 
About Our 14-Day Returns

If you are dissatisfied with your purchase, we can accept returned merchandise for up to 14 days from the date you originally received it. Returns must be at our Distribution Center in Charlotte, NC within 14days. Because our great values change frequently as we locate new and exciting deals for you, our 14-day returns gives you time to return a purchase, while helping us to keep our merchandise assortment fresh and in season.

 
 
FAQ FAQ's related to Refunds & Exchange
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