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Privacy and Security
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We know and understand how important your privacy is, so we have put together the
following Privacy and Security Policy to ensure you understand what information
we collect when you visit OnlineHalloweenStore.com, why we collect it, and how it
is used. This Privacy and Security Policy also addresses our data security practices,
the options you have to access and control any personally identifiable information
(PII) you provide to us, and other matters. This Privacy and Security Policy is
governed by our Terms and Conditions. To the extent there is a conflict between
the terms of the Privacy and Security Policy and the Terms and Conditions, the Terms
and Conditions shall govern. By using the Site, you agree to this Privacy and Security
Policy.
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Secure Shopping
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Strong precautions are taken to protect the information of the users of our Site.
When users submit sensitive information via the Site, that Information is protected
both online and off-line.
We take credit card information security seriously and use a variety of technical
solutions to make shopping safe at our Site. Furthermore, your information is encrypted
and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption
software. While on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also protect
user- information off-line. All of the information of our Site's users, including
the sensitive information mentioned above, is maintained in a restricted section
in our offices. Only those of our employees who need the information to perform
a specific job (for example, our account or customer service representatives) are
granted access to personally identifiable information. Furthermore, our employees
are kept up-to-date on our security and privacy practices.
Cookies
You may have heard of the term "cookies". Cookies are routinely used by
most, if not all, E- commerce merchants, including OnlineHalloweenStore.com. A cookie
is a piece of data stored on a user's hard drive through the Web browser program
containing information about the user which enables us to track and personalize
the Site to enhance your experience. For instance, by setting a cookie on our Site,
we can provide you with storage of items in your shopping cart between visits. However,
if a user rejects the cookie, they may still use our Site although we will be unable
to provide our users with the personalized shopping experience we can offer using
the cookie data.
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Identifying Spoofed, Phishing, and Fraudulent Emails
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Have you received an email asking for your private information such as OnlineHalloweenStore.com
passwords, Social Security numbers or Credit Card numbers?
Some customers have reported instances of the above. NOTE that this could be used
for fraudulent activity. OnlineHalloweenStore.com never asks any customer to provide
such sensitive information via email. If you do receive such an email, please do
NOT proceed with this request, do not send any information or click on any links
in the email.
What do Spoof and Phishing Emails look like?
Spoof and Phishing emails are designed to look as though they come from well-known
companies (such as OnlineHalloweenStore.com), when in reality they are from someone
attempting to commit identity theft. When you look at or open a spoof email in your
inbox, it will show the sender as a legitimate email address, but on further investigation
it proves to be a complete fabrication.
These emails will usually have text and graphics stolen from genuine websites. The
content of the email will either ask you to enter your private information (such
as OnlineHalloweenStore passwords, social security numbers, or credit card numbers),
or it may provide a link to direct you to a forged web page or site where an attempt
may be made to steal your identity.
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What personal information do we collect from our customers?
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We strive to provide superior service. It is for this reason we gather personal
information about our customers. We make reasonable efforts to ensure the security
of your personal information and to treat that information responsibly. We collect
the personal information that you give us voluntarily or in response to our request
when you choose to purchase a product from us or use one of our services. For example,
when you register with us we will ask you to provide information such as your name,
e-mail address, physical address, and telephone number. Registration with OnlineHalloweenStore
is generally required to make a purchase.
If you purchase a product, we will also ask you for financial information such as
your credit card number, expiration date, billing address and a shipping address.
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How do we collect this information?
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When you register with OnlineHalloweenStore.com, we compile the personal information
you give us about yourself into an individual profile, adding other personal information
about you to that profile as we obtain it. We also collect information about your
purchases and other uses of our services as they occur.
Personal and other information about prospective customers may be collected by us
or obtained from our business partners or other third parties.
We automatically gather other information (including the technical information identified
above) when you access certain of our services, including through the use of cookies.
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What if you don't want to give us personal information?
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Personal information is required for you to make a purchase, request information
or assistance. The only way to make a purchase online is by providing the above
mentioned information. We respect the confidentiality of all your information as
described in this Privacy Statement.
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How do we protect our customers' personal information?
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OnlineHalloweenStore.com participates in the VeriSign Secured Seal Program. All
of your personal information is encrypted by Secure Sockets Layer (SSL) software
when it is transmitted to us via the Internet to any website address beginning with
https. We maintain the servers that store this information in a facility with restricted
access. We also truncate your credit card number to the last four digits when we
communicate with you about your order.
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How do we use information about our customers?
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We use your personal information to process your orders. This includes for example,
contacting you to confirm your order, fulfilling it, and shipping it. We may also
contact you about your order.
We may also use your personal information to improve our service to you, to customize
the content you see, and for research, marketing, and other business purposes. For
example, we periodically review customer information as part of servicing our accounts.
We may also contact you from time to time to inform you of the services that we
offer and to gather information about how we can improve them.
Finally, we analyze information we obtain automatically, including from cookies,
concerning our customers' use of, access to, and navigation of our services and
their browsing and purchasing activities to improve, customize, and market our services
and content, to enhance our customers' shopping experiences, and for research, marketing,
and other business purposes.
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How do we share customers' personal information with third parties?
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In order to receive and process your orders and requests, we may provide your name,
address, and other personal information, such as your e-mail address and telephone
number, to other entities such as credit card companies and package delivery services
(for example, American Express, Visa, UPS, and USPS). Similarly, if you order a
product that is shipped directly from another company, or offered by us in conjunction
with another company, we will share personal information about that order with the
other company.
We may use third party agents, consultants, and contractors to perform business
functions on our behalf, including customer service, credit review, account servicing,
customer research, marketing, provision of IT services, and records maintenance.
We give these entities access to our customers' personal information to perform
these functions for us. We DO NOT authorize them to use that information for any
other purpose.
We reserve the right to share personal information about you with our affiliates
in the course of our business operations. We also reserve the right to share personal
information about you when we believe this to be appropriate to comply with the
law or in cooperation with legal authorities, to enforce the General Terms and Conditions
governing use of this website and the terms and conditions governing the use of
our other services, or to protect the rights, property, safety, or other interests
of OnlineHalloweenStore.com and its customers.
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How do we share other kinds of information about our customers with third parties?
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We may share non-personal, non-individually identifiable information about our customers
with the group of people with whom we share personal information, as well as with
other third parties such as vendors, advertisers, and marketing firms.
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How can users check or change the information we collect from or about them?
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You can always review your personal profile at OnlineHalloweenStore.com and correct
or update it by going to the area of one of our services dealing with customers’
accounts and accessing the specific type of information that you wish to correct
or update. You can also change personal information such as your shipping address
or payment method when ordering.
You can opt out of our use of cookies to recall information about you by setting
your browser not to accept cookies or to disable cookies. You cannot access or change
the non-personal information that we collect.
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Do we collect personal information from children?
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Our services are NOT intended for use by children, and the
terms and conditions governing the use of our services require that you must be
at least 18 years old to use them. In addition, we do NOT
solicit or collect information from anyone who tells us that he or she is under
13 years of age.
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